Services

Everything we have to offer

Altech UEC’s range of market-leading products include digital broadcasting services, automotive vehicle telemetry units and home gateway products, and are designed to offer optimum performance, quality and reliability whilst ensuring global cost competitiveness

The plant is ISO9001, ISO14001 and ISO TS16949 accredited with three lines of business, namely electronic assembly of printed circuit boards, plastic injection moulding, and final integration which is supported by the following process systems:

  • Track and trace with serialisation control
  • Climate controlled PCB storage system
  • Onsite contingency electricity generation
  • ERP management
  • HALT and ALT capability
  • Lean manufacturing and standardised work systems

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The EduVOD ecosystem facilitates the download of digital content via satellite broadcast networks to a server PC enabled with a satellite receiver at distributed schools without the need of high speed broad band infrastructure – extends reach across the country including remote areas.

The Receiver / Server receives and stores content to a local content library which facilitates learning material and lecture availability on demand, and is independent of an IP network or alternative content delivery system uptime.

Content from the local content library can be streamed to connected devices (tablets/laptops) from the local server in real time or downloaded to devices for later viewing.

Interactive applications are able to run on the server allowing learners to engage with content in the form of quizzes or tests on content viewed.

Usage reports / feedback made available to be stored and forwarded on the device or reported back via low bit rate internet connectivity (3G or wired connection) where available.

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Altech GDL's (Global Digital Logistics) a division of Altech UEC, was formed to deliver after sales support or decoder repair capability to Altech UEC clients globally. This support is delivered by enabling third party agents to perform repairs to Altech UEC decoders local to their country of deployment, by on site decoder repair support from Altech GDL field service support technicians or by Altech GDL establishing and running a decoder repair centre.

The spectrum of support services include:

  • Warranty support of all UEC products
  • Repairs to all brands
  • Life extension programmes
  • Quality and realiability analytics service
  • Hardware upgrades and modifications
  • Refurbishment services
  • Product reconfiguration

For more than 10 years Trac ‘n Trace Service Resource Planning has provided CPE logistics and service providers with industry leading real time tracking, routing, and monitoring of serialised equipment from receipt to dispatch.

Trac ‘n Trace SRP enables service providers to achieve higher production throughput and business growth by providing a solution that is:

  • Easy to implement and use
  • Highly configurable
  • Flexible and adaptable to market driven process changes.

Trac ‘n Trace SRP’s streamlined interfaces enables your workforce to capture data faster through bar-coded commands, configurable drop-down and check lists allowing more time to perform repairs and refurbishments than documenting it.

Features include:

  • Intuitive user interface for ease of use and minimal staff training requirements
  • Stable and scalable through standardising on the Microsoft SQL database
  • Elective modules available include; quality assurance, performance management, remote service centre, time and attendance, human resources and extended cloud based reporting
  • Easily in house extendable with through the optional developer module.